Frequently Asked Questions

We do not require you to log in to place an order. We offer a guest checkout, which is all the same information, but does not require a password. By creating and using an account you will have access to your order history, able to store multiple addresses, store payment methods, AND earn reward points on all orders placed online.

You are able to update all information on your account from our My Account page.

You are able reset your account's password from our forgot password page.

We want to make sure you're completely satisfied with every product you ever buy from us. That's why we offer our 3Rivers Archery 100% Satisfaction Guarantee. Here's how it works. If, for any reason, you are not satisfied with the merchandise you receive, you may return it in unused condition within 30 days of purchase for an exchange or full product refund (return shipping is the responsibility of the purchaser). Returns accepted after 30 days may incur a 20% restocking charge (minimum $5.00 fee). Return shipping is the responsibility of the purchaser. Post Office returns go to PO Box 517 only. We recommend delivery confirmation and insurance.

To make the process a bit easier, please include a note that describes why you're returning the item(s) and what you would like us to do for you as far as whether you'd prefer an exchange, a refund, or a store credit. It helps if you include a copy of your order, name, address, and phone number. DVDs may not be returned, except for defect and will only be replaced with new copy of same title. Items that have services applied; such as (but not limited to) cutting of shafts, mounting inserts, or custom fletch, may not be returned.

Click Here for more Return info

Click here for a printable Thank-You/Return Form

It's that easy. After our 30 day grace period some items may still be returnable. If they are, we do add a 20% restocking fee (minimum $5.00 fee). Again, the return shipping is your responsibility.

SHIP RETURNS TO:
3Rivers Archery
Attn: Returns Department
607 H L Thompson Jr Dr
Ashley, IN 46705

We accept all major credit cards, including: VISA, MasterCard, American Express, and Discover. We also accept digital wallet options of Apple Pay, PayPal, and Venmo.

"Cookies" is an Internet term that refers to a packet of information that a host computer (in this case, our Web server) uses to identify a visiting computer (in this case, your system running the browser). Each visiting computer is assigned a unique identification number that allows us to open and process a private shopping cart for you. You must enable your browser to accept cookies from the 3RiversArchery.com website. If you are running some type of "firewall" software and/or hardware you may have to stipulate that https://www.3riversarchery.com is a trusted site and that cookies are allowed. If you are ordering from your workplace then the corporate firewall may block your cookies - it all depends upon the configuration of the corporate firewall.