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HOW MAY WE ASSIST YOU?
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| Express Order Line - (No Technical Advice) |
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| 1-866-RECURVE Call
24/7 - 365 days/year |
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| 1-866-587-9501 Monday - Thursday, 9 a.m. - 8 p.m. EST Friday - Saturday, 9 a.m. - 5 p.m. EST |
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| 1-866-587-9501 Monday - Thursday, 9 a.m. - 8 p.m. EST Friday - Saturday, 9 a.m. - 5 p.m. EST |
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607 HL Thompson JR DR
PO Box 517
Ashley, IN 46705 |
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| Warehouse Open to Public Saturday, 9a.m. - 5 p.m. EST |
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Click here
to check the status of your orders.
E-mail Orders@3RiversArchery.com with questions. |
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| SHIPPING & HANDLING POLICY |
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TOTAL MERCHANDISE |
Standard Delivery |
Express 3 Day |
Express 2 Day |
Express Next Day |
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$0.01- $15.00 |
5.50 |
20.55 |
26.55 |
51.60 |
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$15.01- $25.00 |
7.50 |
22.85 |
26.40 |
52.90 |
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$25.01- $50.00 |
8.75 |
22.20 |
27.40 |
53.95 |
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$50.01- $75.00 |
9.75 |
23.30 |
30.50 |
63.40 |
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$75.01- $100.00 |
10.95 |
24.25 |
33.40 |
67.00 |
| $100.01-
$150.00 |
12.95 |
28.90 |
37.30 |
70.95 |
| $150.01
-$250.00 |
14.95 |
35.85 |
47.25 |
87.75 |
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$250.01 -$350.00 |
17.95 |
43.05 |
53.75 |
111.60 |
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$350.01- $500.00 |
20.95 |
48.65 |
66.65 |
133.90 |
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Over $500.00 |
24.95 |
55.80 |
66.35 |
127.10 |
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Standard Shipping Method
Our "Standard Shipping" method will send your package(s) one
of three ways: UPS, Priority Mail, or First Class Mail.
Depending upon your package(s) size, weight, and distance to
travel are factors on choosing how the package(s) will ship.
Delivery time will range from 7 to 10 business days. If you
would like to specify UPS as the carrier add
an additional $4.00 to shipping.
OVERSIZED ORDERS  will be at EXACT shipping plus a $2.00 handling charge. We can not predict shiping as it relies on dimensions, package weight and distance traveling. Please add a comment to your order if you would like us to call you before shipping.
UPS
The chart above is a display of how many business days it will
approximately take for your package to be delivered to you, by
UPS, once your order has left our warehouse. Map from
www.ups.com
Priority Mail
Priority Mail is normally a 2-3 day service. The vast majority
of Priority Mail is scheduled for delivery within two days, with
some volume delivered overnight. Priority Mail rates can be
determined by weight and travel distance or by using Priority
Mail products which have a fixed rate regardless of distance.
According to www.usps.com
First-Class Mail
First-Class Mail includes cards, letters, flat envelopes, and
any parcels weighing less than 13 ounces. First-Class Mail rates
are the same regardless how far the mail travels. According to
www.usps.com
Fast Service
We try to ship all in-stock orders placed by noon, the same day.
Backorders should ship within 30 days.
DOMESTIC SHIPPING - CONTINENTAL U.S.:
1-7 days Ground Delivery -
(For Standard Delivery we choose UPS or USPS)
3 days UPS 3 Day Air -
Orders must be placed by 12:00 PM EST
2 days UPS 2nd Day Air -
Orders must be placed by 12:00 PM EST
1 day UPS Next day Air -
Orders must be placed by 12:00 PM EST / no morning guarantees
*Note: Oversized UPS Air Shipments may require additional shipping charges.
AIR SHIPMENTS U.S.A. (CONTINENTAL)
Delivery by UPS: Specify Next Day Air, 2nd Day Air,
or 3rd Day Air. Payment of order must be by credit card.
Shipping & Handling charges will be added to your order at time of
processing.
INTERNATIONAL SHIPPING
International shipping charges are calculated at time of shipment. We charge the ACTUAL COST OF THE SHIPPING/INSURANCE plus a $2.00 surcharge. The shipping rate listed in the shopping cart is the starting rate and varies by destination and package size. Both the United States Postal Service and UPS are used as carriers. First Class Mail International is only available if the package weighs less than 4lbs. All packages with a requested carrier method of First Class Mail International weighing more than 4lbs will be shipped Priority Mail International. Payment in US funds, credit card only. All first time orders over $100.00 US dollars may be selected to ship UPS international unless payment is received via PayPal (e-mail Orders@3RiversArchery.com for details). Import duties are the responsibility of the purchaser. Per US shipping regulations, no flammables may be shipped overseas. This includes glues, lacquers, paints, thinners, etc. Please note: We are often asked by international customers to supply them with a second invoice that shows a lower value of goods purchased. We do not allow this. Please do not ask us to do that for you. We thank you in advance.
DAMAGED SHIPMENTS:
Please call customer service (866.587.9501) immediately.
PLEASE NOTE:
UPS has a fee for readdressing a package. If you ask UPS to
deliver a package to an address other than the one you have
supplied us with, then UPS will charge us $5.00 and we will
charge you $5.00. Please supply us with the address you wish
your package to be shipped to - Commercial address recommended.
Additional freight fees may apply to extra heavy, oversized
packages, or multiple package shipments.
Many items are marked both in our catalog and on our site with
our oversized/heavyweight image
and/or the words, "Extra shipping required" or "Extra handling
required." When ordering these items the rate chart used for
regular orders will be ignored, and we will charge the exact
shipping/insurance cost plus a $2.00 handling fee.
Any package with a length of 60" or longer will be assessed
with a special $5.00 UPS surcharge. This is a fee that is above
and beyond the oversized fee, if it applies. For instance, if
an oversized package is charged the 30# shipping rate AND if
it also has a "longest side" of 60" or more, then an ADDITIONAL
$5.00 fee is added to the already higher Oversized Fee. This
$5.00 fee does not apply to packages shipped via US Mail, but
there is also an oversized rate for large packages being
shipped via the US Mail. This means that no matter which
company ships an oversized package for us, you are charged
extra, above and beyond the normal shipping table rate, to ship
those packages. We reserve the right to use whichever carrier we
feel will save our customers on their shipping fees. We are
looking out for the better interests of our customers, and that
is Good Customer Service!
COD CASH is by UPS only. Currency is no longer accepted by UPS
as a "cash" payment. Certified check, cashier's check, or money
orders only.
All flammables cannot be shipped by air (glues, lacquers,
paints, thinners, etc.)
A $25.00 fee will be charged for returned checks.
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We want to make sure you're completely satisfied with every
product you ever buy from us. That's why we offer our 3Rivers
Archery 100% Satisfaction Guarantee. Here's how it works. If,
for any reason, you aren't satisfied with the merchandise you
receive, you may return it in unused condition within 30 days
of purchase for an exchange or a full refund (Of course you
cover the return shipping, that's only fair). To make the
process a bit easier, please include a note that describes why
you're returning the item(s) and what you'd like us to do for
you as far as whether you'd prefer an exchange, a refund, or a
store credit. It helps if you include a copy of your order,
name, address, and phone number.
Click Here for more Return info
Click here for a printable Thank-You/Return Form.
It's that easy!
After our 30 day grace period some items may still be returnable.
If they are, we do add a 20% restocking fee (minimum $5.00 fee).
Again, the return shipping is your responsibility.
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3Rivers Archery
PO Box 517
Ashley, IN 46705
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3Rivers Archery
607 HL Thompson JR DR
Ashley, IN 46705
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| 100% SATISFACTION GUARANTEE |
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Your complete satisfaction is guaranteed. If, for any reason,
you are not satisfied with the merchandise you receive, you may
return it in unused condition within 30 days of purchase for
merchandise exchange or full refund. Return shipping is the responsibility of
the purchaser.
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Except as specifically set forth under 3Rivers Archery Guarantee,
"we make no representation or warranty with respect to the
suitability or durability of any purchase for the purposes and uses
of the customer, or any other representation or warranty, express
or implied with respect thereto, including the implied warranties of
merchantability and fitness for a particular purpose. Any applicable
factory warranty covering any purchase is between the customer
and the manufacturer and all inquiries for the information for said
warranty, if any, should be made directly to the manufacturer."
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We accept C.O.D., PayPal, VISA, MASTERCARD, DISCOVER,
or AMERICAN EXPRESS
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We accept all of the above (except PayPal), Cash and Personal Check
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Through this Web site we only accept
VISA, MASTERCARD, DISCOVER, or AMERICAN EXPRESS
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Print this order form, fill it out, and mail it to us:
Printable Order Form
Be sure to enclose a signed money order or check,
print your name, address and phone number clearly.
Give correct stock numbers, sizes, and descriptions please.
Then mail your order to:
3Rivers Archery
PO Box 517
Ashley, IN 46705
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| Are these items really in stock? |
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Our online inventory stock quantities are NOT real time.
We use an automated inventory update system that updates our
"stock available" numbers once each hour. Since we also accept
phone orders 24/7/365, it's possible that you may place an order
online for an item that our website will show as available when
it really isn't. It doesn't happen all that often, but it can.
It's frustrating for all of us, but it is a fact of Internet
life.
We promise, that we will attempt to contact you if that happens
on any of your orders. We'll attempt phone calls and/or emails
depending on what contact information you have supplied us.
If we can't get through to you, we'll proceed as we believe you
would want us to. (This is a perfect example of why it's so
important for us to have current contact information for anyone
placing an order.)
One thing is for sure, we want you happy! We'll do whatever we
can to make your online buying as pleasant and as worry-free as
we can.
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| What is the advantage of signing up for the 3Rivers e-newsletter? |
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By subscribing to our e-newsletter you will have the benefit of being the first to know of Sales & Specials, New Products & Announcements (both company & industry wide).
3Rivers Archery never shares your e-mail information with third parties. We collect your e-mail address so we can send you order confirmation and our e-newsletter. The e-newsletter is normally sent 2-4 times per month. By subscribing Here you can specify your "Archery Interests" so we can better direct e-mails that are relevant to your interests.
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In 1985, 3Rivers Archery began in a back bedroom, expanded to the garage,
then moved to the basement level of a retail complex, with no heat! From
there, 3Rivers grew into a 1,400 sq. ft. retail store in downtown Fort Wayne.
A few years later, due to tremendous growth in the industry, we relocated
a 10,000 sq. ft. warehouse. Conveniently located just off Hwy 69, and only
15 miles south of Interstate 80/90, it truly is easy to access. Tucked away
in the Northeast corner of Indiana, it is ideally located between the states
the largest concentration of hunters, Wisconsin, Michigan, Illinois, Ohio,
and Pennsylvania.
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In 1999, Dale and Sandie Karch purchased the business from founder Steve
Ferree. Sandie and Dale Karch are a motivated Christian couple from
Wisconsin and were no strangers to traditional archery. Having owned and
operated Wisconsin’s largest traditional archery shop, DMJ Archery, the
move to the world’s largest was a natural progression.
Having done business with 3Rivers Archery for several years as a dealer, they
knew about the great team already in place. So instead of moving the
company to Wisconsin, they moved their family to Indiana.
For more Company History
Click Here
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