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Our Privacy and Security Policy

(Last updated 03.14.2011)

Welcome to 3River Archery's Online Store. In order to make you feel comfortable and secure in our online store, 3Rivers Archery has taken numerous precautions to guard your security while making purchases online. Our goal is to make you feel as comfortable shopping here as you would from our catalog.

This privacy/security policy will inform you about:

 

Privacy

What personally identifiable information is being collected?

3RiversArchery.com collects the domain name, name, and e-mail address (where possible) of visitors to our Web site, the e-mail addresses of those who communicate with us via-email (to receive our newsletters), aggregate information on what pages consumers access or visit and information volunteered by the consumer, such as survey information, requests for information, and/or site registrations. Names, physical addresses, mailing addresses, credit card numbers and expiration dates are needed for orders placed on the site.

 

How do I update personally identifiable information?

You can update your personally identifiable information by writing to us at the above postal address, calling 866-587-9501, or by e-mailing us at: info@3riversarchery.com.

If you are a registered user, you can also update your personal information on our website.

 

How is the information being used and with whom may the information be shared?

The information we collect is used to improve the content of our Web site, used to notify consumers about updates to our Web site, for purchases of goods and services, or problems with their request. Information entered when a person subscribes to our newsletters is not shared. We do not share or sell personally identifiable information with third parties except as stated in this privacy policy.

Registration information is used to allow 3Rivers to communicate better with our customers. The information collected during registration enables us to give email subscribers news articles and offers that correspond with their interests, and to present merchandise and offers to site visitors that will be of particular interest to them.

If you wish to receive e-mail, you can opt-in during registration.

Tell-A-Friend If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. 3Rivers Archery does not store this information.

Agents
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Service Providers
We use other third parties to process bulk catalog mailings and distribution for our e-mail newsletters. When you sign up for a free catalog or our e-mail newsletter we will share only the information you provide such as; e-mail address, name, and address as necessary for those third parties to provide those services for us. Information entered when a person subscribes to our newsletters is not shared with any third party for their promotional purposes.

These third parties are prohibited from using your personally identifiable information for any other purpose.

 

What information does 3Rivers.com disclose if required by law?

Mere telephone requests will not be honored from any law enforcement agency without some documentation evidencing authorization to receive the information requested. An official request or any request evidencing less than issued Court Order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.

 

What organization is collecting the information?

Personal information that you offer to 3Rivers using the On-line Store is collected by 3Rivers and used for future customer updates that are specifically aimed at your preferences.

 

What are cookies and how do we use them?

A cookie is a block of text placed in a file on the user's hard drive by a Web site you've visited. These types of cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personally identifiable information such as online registration. In the case of online registration we do link the information we store in cookies to personally identifiable information you submit while on our site.3RiversArchery.com like; name, phone number, and address. We use this type of cookie to help us keep track of the items in the user's shopping cart.

3RiversArchery.com also uses a session cookie, which is not placed on the users hard drive. A session cookie is a piece of identification between the browser and our server; to keep track of the specific user logged into our website and other session information. This cookie will disappear when the session expires or the user closes the browser. It is never written to the user's computer.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. Any third party cookies simply track leads and purchases and are not generating log files, nor using any web beacons.

This privacy statement covers the use of cookies by 3RiversArchery.com only and does not cover the use of cookies by any advertisers

 

What choices are available to you regarding the collection, use and distribution of the information and how can you correct any inaccuracies in the information?

If you ever decide you do not want to receive e-mail from us, please let us know by sending an e-mail to us at: info@3riversarchery.com or by writing to us at the above postal address and telling us that you do not want to receive e-mail from our company. Note: We do not make the e-mail addresses of those who access our site available to any other organization or company.

When you register, or request a free catalog, unless you OPT-OUT you will receive future catalogs from us or other companies with similar interests, with information on new products and services or upcoming events. If you decide you do not wish to receive such mailings, please let us know by sending an e-mail to: info@3riversarchery.com or writing to us at the above postal address. Please provide us with your exact name and postal address.

If you provide us with your telephone number or facsimile (FAX) number, you may receive telephone or FAX contact from us with information regarding your orders or requests for information. Please provide us with your correct phone numbers or FAX numbers so we can contact you when we have a problem with your order.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

 

What kind of security procedures are in place to protect the loss, misuse or alteration of information under 3River's control?

3Rivers values your business and is committed to doing everything possible to make our online ordering process 100% secure. As always, our 100% satisfaction guarantee applies to any and all purchases from 3Rivers Archery.

 

How is my credit card information kept secure when I order online?

Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). 3Rivers Archery uses SSL to communicate with secure browsers like Netscape and Internet Explorer. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to decode. Don't worry if your browser is secure or not - if it is insecure, you will not be able to purchase on our online store.

Once you have completed your order online, our security procedures do not end. For example, the moment you press "submit" to send you order, the encrypted order is sent directly to our order processing center. Further, our order processing system is not connected to the Internet, so no one can gain access to your information.

If we decide to change our privacy policy or email practices, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

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