(Last updated 03.19.2015)
Privacy and Security Policy
Welcome to 3Rivers Archery's online store. We value our customers and take your privacy seriously. In order to make you feel comfortable and secure in our online store, 3Rivers Archery (the "Company") has taken many precautions to guard your privacy and personal information while making purchases online. Our goal is to make you feel as comfortable shopping here as you would from our catalog. The Company adopted and shares this “Privacy and Security Policy” (the “Policy”) so you know what information we collect, how we use it, and how to get additional information. As with all websites, there are risks beyond the Company’s control. To ensure your privacy, you may visit us personally, call us at 866-732-8783, or make a purchase from our catalog.
1. What personal information is being collected?
This Policy will inform you about:
3RiversArchery.com (the “Site”) collects and stores the following kinds of information:
A. Information about your computer and about your visits to and use of the Site (including your IP address, geographical location, browser type of version, operating system, length of visit, page views, Site navigation);
B. Information relating to any transactions carried out between you and us on or in relation to this Site, including information relating to any purchase you make of our goods or services (names, physical addresses, mailing addresses, credit card numbers and expiration dates are needed for orders placed on the Site);
C. Information about you such as your name, and e-mail address (where possible), the e-mail addresses of those who communicate with us via-email (to receive our newsletters), and information volunteered by customers, such as survey information, requests for information, and/or Site registrations; and
D. Aggregate information on what pages customers access or visit.
2. How do I update personally identifiable information?
You can update your personal information by writing to us at P.O. Box 517, Ashley, IN 46705, calling 866-587-9501, or by e-mailing us at: Info@3RiversArchery.com. If you are a registered user, you can also update your personal information after logging in on our Site.
3. How is the information being used and with whom may the information be shared?
The information we collect is used to help us serve our customers. We use the information to improve the content of our Site, notify consumers about updates to our Site, for purchases of goods and services, or resolve problems with a request. Information entered when a person subscribes to our newsletters is not shared.
Registration information is used to allow the Company to communicate better with you and our other customers. The information collected during registration enables us to give e-mail subscribers news articles and offers that correspond with their interests, and to present merchandise and offers to customers that will be of particular interest to them.
If you wish to receive e-mail advertisements or notices from other companies with similar products, you can opt-in during checkout. You may also decide not to receive these e-mails and opt-out, at any time. Registered users may opt-out when they log into their account. All customers can call or e-mail to opt-out of e-mail advertisements or notices. If you e-mail the Company to opt-out, the e-mail must come from the same e-mail address that is to be excluded from future e-mail notices. Please note that the Company also sends e-mails to confirm orders and advise you about order shipments, opting-in or opting-out will not change these e-mails.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and e-mail address. We will automatically send your friend a one-time e-mail inviting him or her to visit the Site. The Company does not retain or store your friends name and e-mail address. The Company will not share your friend’s name and e-mail address with anyone else.
Third Party Service Providers
The Company uses an outside shipping company to deliver the products purchased to you. We use another outside company for credit card processing--it processes credit card payments for goods and services purchased. These companies do not retain, share, store, or use personally identifiable information for any other purposes.
The Company also uses other third parties to process bulk catalog mailings and distribution for our e-mail newsletters. When you sign up for a free catalog or our e-mail newsletter we will share only the information necessary (such as your name, e-mail address, or physical address) for those third parties to provide those services for the Company. Information entered when a person subscribes to our newsletters is not shared with third parties for marketing or promotional purposes. These third parties are not allowed to use your personally identifiable information for any other purpose.
4. What information does the Company disclose to law enforcement agencies?
The Company does not voluntarily share or provide information to law enforcement agencies. However, the Company reserves the right to disclose your personally identifiable information, including any order purchased, as required by law. The Company will cooperate with investigations conducted by law enforcement agencies. Mere telephone requests will not be honored from any law enforcement agency. The Company will require some documentation evidencing the law enforcement agencies involvement and need to receive the information requested. Any request without a warrant, subpoena, or court order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
In addition, the Company reserves the right to disclose your personally identifiable information when we believe that disclosure is necessary to protect our rights and/or comply with a discovery request in a judicial proceeding (civil or criminal), subpoena, court order, or other legal process served on the Company.
5. What organization is collecting the information?
Personal information that you offer to the Company using the On-line Store is collected by the Company and used for future customer updates that are specifically aimed at your preferences.
6. What is a cookie and how is it used?
The Company may use both “session” cookies and “persistent” cookies on the Site. Session cookies are not placed on the user’s hard drive. A session cookie is used to keep track of you while you navigate the Site, including keeping track of items in your shopping cart. This cookie disappears when the session expires or the user closes the browser. It is never saved or written to the user's computer.
We use Google Analytics, Google AdWords Conversion tracker, and other Google services that place cookies on a browser across the Site. These cookies help us increase the Site’s effectiveness for our visitors. These cookies are set and read by Google. To opt out of Google tracking, please visit this page:
We use AdWords remarketing to market our Sites across the web. We place a cookie on a browser, and then a 3rd party (Google) reads these cookies and may serve an ad on a 3rd party site. You may opt out of this ad serving on Google’s opt out page. If you are concerned about 3rd party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page:
7. What choices do I have?
If you do not agree and accept this Policy, do not use this Site. You may make your purchases in person, by calling 866-732-8783, through the catalog, or by writing to us at P.O. Box 517, Ashley, Indiana 46705.
If you wish to receive e-mail advertisements or notices from other companies with similar products, you can opt-in during registration. You may also decide not to receive these e-mails and opt-out, at any time. Registered users may opt-out when they log into their account. All customers can call us at 866-587-9501, write to us at P.O. Box 517, Ashley, IN 46705, or e-mail us at Info@3RiversArchery.com to opt-out of e-mail advertisements or notices. If you e-mail the Company to opt-out, the e-mail must come from the same e-mail address that is to be excluded from future e-mail notices. Please Note that the Company also sends e-mails to confirm orders and advise you about order shipments, opting-in or opting-out will not change these e-mails.
When you register, or request a free catalog, unless you OPT-OUT you will receive future catalogs from us or other companies with similar interests, with information on new products and services or upcoming events. If you decide you do not wish to receive such mailings, please let us know by sending an e-mail to: Info@3RiversArchery.com, calling us 866-587-9501, or writing to us at P.O. Box 517, Ashley, IN 46705. Please provide us with your exact name and postal address.
If you provide us with your telephone number or facsimile (FAX) number, you may receive telephone or FAX contact from us with information regarding your orders or requests for information. Please provide us with your correct phone numbers or FAX numbers so we can contact you when we have a problem with your order.
8. What about links and third party websites?
The Companies Site may contain links from time to time to other websites. While the Company tries to link only to sites that share its high standards and respect for privacy, it cannot take responsibility for the content or the privacy practices employed by third party websites.
9. What kind of security procedures are in place to protect the loss, misuse or alteration of information under the Company's control?
10. How is my credit card information kept secure when I order online?
All credit card information is encrypted by industry-standard protocol, SSL (Secure Sockets Layer). The Company uses SSL to communicate with secure browsers like Netscape and Internet Explorer. These browsers encrypt your credit card and personal information in a way that is difficult to decode. It does not matter whether your browser is secure. If it is not secure, you will not be able to make a purchase on our Site.
Once you have completed your order online, our security procedures do not end. For example, the moment you press the "submit" button to send you order, the encrypted order is sent directly to our order processing center.
In the event of a breach and someone gains access to your personally identifiable information, the Company will cooperate fully with all investigations and comply with all applicable federal and state laws.
11. Can this Policy be changed?
Yes, the Company reserves the right to amend, modify, or revise this Policy at any time. Technology is constantly changing and this Policy may have to be amended accordingly in the future. In addition, there could be changes to federal and/or state law that would require the Company to revise the Policy. The Company generally will not notify you when this Policy is changed. But, we will post the revised policy. So, you may want to review and check this Policy frequently.
12. Is this Policy severable?
Yes, the terms of this Policy are severable. If any provision of this Policy is declared or determined to be null, void, inoperative, illegal or invalid for any reason, the validity of the remaining parts, terms or provisions will not be affected thereby and they will retain their full force and effect, and said null, void, inoperative, illegal or invalid part, term or provision will not be deemed to be part of the Policy.
13. What law governs the use of this Site and where will disputes be litigated?
By using this Site, you agree and consent that your use of the Site, this Policy, and any purchases, will in all respects be interpreted, enforced and governed under the internal laws (and not the conflicts laws) of the State of Indiana. Your use of the Site also constitutes your agreement and consent to jurisdiction in the State of Indiana. Furthermore, by using this Site you agree that any dispute or litigation relating to the Company, this Policy, or your use of the Site, must be heard, mediated, or litigated in the federal or state courts located in Allen County, Indiana. By using the Site, you stipulate and agree to exclusive and continuing venue for any such action will be in the federal or state courts located in Allen County, Indiana.
Thank you for visiting and using our Site. If you have any questions about our Site or want to report a problem, please contact us.
Post Office Box 517
607 HL Thompson Jr. Dr.
Ashley, IN 46705
Customer Service Number: 866-732-8783