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3Rivers Customer Service Rating
3Rivers Customer Service Rating
 
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REVIEW SNAPSHOT®

by PowerReviews
3Rivers Customer Service Rating
 
4.8

(based on 1164 reviews)

Ratings Distribution

  • 5 Stars

     

    (1021)

  • 4 Stars

     

    (100)

  • 3 Stars

     

    (16)

  • 2 Stars

     

    (5)

  • 1 Stars

     

    (22)

98%

of respondents would recommend this to a friend.

Pros

  • Accurate (251)
  • Well built / quality (195)
  • High quality (117)
  • Professional (116)
  • Good value (111)

Cons

  • No cons (6)
  • Pricey / poor value (6)

Best Uses

  • Hunting (475)
  • Target practice (455)
  • Competitive shooting (228)
  • Self defense (49)
  • Tactical (40)
    • Reviewer Profile:
    • Hunter / fisherman (526), Occasional shooter (202), Competitive shooter (121), Law enforcement/military (36), Gun collector (10)
    • Was this a gift?:
    • No (738), Yes (68)

Most Liked Positive Review

 

The Leaders

I've been to the warehouse in Indiana and I think 3Rivers is capable of making more in-depth videos on arrow making and bow building. I think this would help us customers and make more...Read complete review

I've been to the warehouse in Indiana and I think 3Rivers is capable of making more in-depth videos on arrow making and bow building. I think this would help us customers and make more money for the company. So many times I've been reluctant to purchase something because I don't know enough about it. Overall I think 3Rivers still provides quality supplies at a competitive price. They are a very consistent vendor, and I shall remain a very consistent customer.

VS

Most Liked Negative Review

 

Pretty good quiver and things

Arrows are really easy to access. I wish that the cover was permanently fastened on one side so I didn't have to worry about losing it. I need another strap to keep it from...Read complete review

Arrows are really easy to access. I wish that the cover was permanently fastened on one side so I didn't have to worry about losing it. I need another strap to keep it from sliding off of the strap shoulder. I live in evergreen country and could use a different camo pattern. I thought the zippered pocket inside the main zippered compartment was weird until I needed a place to put my glasses. And oh ya, I would have the zipper zip from the bottom up rather than the top down. The way it is now gravity naturally wants to open the zipper. It is also more likely to get snagged and opened by a branch while I move forward through the woods. Sure wish it had another pocket the same size. Good quality construction.

Reviewed by 1164 customers

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5.0

Excellent Customer Service

By Harvey

from Chicago, Il

Verified Buyer

Pros

  • Good Communication
  • Good Value
  • High Quality
  • Professional
  • Punctual

Cons

    Best Uses

      Comments about 3Rivers Customer Service Rating:

      The products ordered were all of good quality and good value for money.

      Service and delivery comments:

      I called and made a purchase over the phone and then called back an hour later to add to it. The service rep got straight on the phone with the warehouse to check to see if my order had already left or not. Very good experience!!!

      Comment on this review

       
      5.0

      3Rivers Review

      By Christophe of Grey

      from Winston Salem, NC

      Verified Buyer

      Pros

      • Good Communication
      • Good Value
      • High Quality
      • Professional
      • Prompt Follow-Up
      • Punctual
      • Responsive

      Cons

        Best Uses

          Comments about 3Rivers Customer Service Rating:

          Outstanding service. Quick delivery. Exceptional in person communication when I have talked to them on the phone. I could not recommend a better company to work with!

          Comment on this review

           
          5.0

          Great experience!!!!!

          By Becky lee

          from Folsom, Ca

          Verified Buyer

          Pros

          • Good Communication
          • Good Value
          • High Quality
          • Professional
          • Prompt Follow-Up
          • Punctual
          • Responsive

          Cons

            Best Uses

              Comments about 3Rivers Customer Service Rating:

              I just started learning about achery and have been getting my products from here since I got my bow. I saw an instructional that 3rivers did and started shopping here. Love the product and speedy shipping. Thank you so much!!

              Comment on this review

               
              5.0

              Overall review

              By JimD

              from Colorado Springs

              Verified Buyer

              Pros

              • Good Archery Advice
              • Good Communication
              • Great Service
              • Professional
              • Punctual
              • Responsive

              Cons

              • Expensive

              Best Uses

                Comments about 3Rivers Customer Service Rating:

                I use the equipment to build and modify arrows to shoot in my long bows.

                Comment on this review

                 
                5.0

                Great service and very prompt delivery

                By iDigit

                from Switzerland

                Verified Buyer

                Pros

                • Good Communication
                • Good Value
                • High Quality
                • Professional
                • Prompt Follow-Up
                • Punctual
                • Responsive

                Cons

                  Best Uses

                    Comments about 3Rivers Customer Service Rating:

                    I ordered, paid and within 2 weeks (international order) my order was delivered. One suggestion however, putting small items in a box instead of a padded envelope would certainly reduce the costs of freight.

                    Service and delivery comments:

                    I ordered, paid and within 2 weeks (international order) my order was delivered. One suggestion however, putting small items in a box instead of a padded envelope would certainly reduce the costs of freight.

                    Comment on this review

                     
                    5.0

                    Awesome in general.

                    By Taqman

                    from Pittsford,NY

                    Verified Buyer

                    Pros

                    • Good Communication
                    • Good Value
                    • High Quality
                    • Professional
                    • Prompt Follow-Up
                    • Punctual
                    • Responsive

                    Cons

                      Best Uses

                        Comments about 3Rivers Customer Service Rating:

                        Is my first step into traditional bowshooting, as a modern bowhunter. Needed some tips and hint's you can find in the paperback catalog an on the homepage.
                        Thanks a lot.

                        Comment on this review

                         
                        5.0

                        Fantastic service! Can't wait to start!

                        By Running Dog

                        from Springfield, OR

                        Verified Buyer

                        Pros

                        • Good Value
                        • High Quality
                        • Punctual

                        Cons

                          Best Uses

                            Comments about 3Rivers Customer Service Rating:

                            I plan to start using these things to build my own arrows.
                            Alas, I came down with some bug last weekend and have to avoid sawdust.
                            But I have recommended your products and have passed the cedar shafts around to other arrow builders to look at. I had spine tested them and was impressed at how close they were in stiffness.

                            Comment on this review

                             
                            5.0

                            Purchased mini boa quiver

                            By Longbowsteve

                            from Onalaska, Wa

                            Verified Buyer

                            Pros

                            • Good Communication
                            • Professional
                            • Punctual
                            • Responsive

                            Cons

                              Best Uses

                                Comments about 3Rivers Customer Service Rating:

                                My mini boa quiver arrived faster than expected. Great customer service.

                                Comment on this review

                                 
                                4.0

                                Great service but always something wrong

                                By zoomer

                                from Montreal, Canada

                                Verified Buyer

                                Pros

                                • Good Value
                                • High Quality
                                • Responsive

                                Cons

                                • Poor Communication

                                Best Uses

                                  Comments about 3Rivers Customer Service Rating:

                                  Great Hunter arrows and taper tool!

                                  Service and delivery comments:

                                  I have placed 2 orders so far and both had issues: Items missing, fragile shipping boxes damaged in shipping causing loose items in box to be lost, special instructions ignored. Both times customer support was very courteous and did good to replace or refund items. But somehow they could make service even better if they paid attention to details. On the positive side their experts really know archery and are very helpful!

                                  Comment on this review

                                   
                                  5.0

                                  good people, good product, good service,

                                  By Gary

                                  from South Texas

                                  Verified Buyer

                                  Pros

                                  • Good Communication
                                  • Good Value
                                  • High Quality
                                  • Professional
                                  • Prompt Follow-Up
                                  • Punctual
                                  • Responsive

                                  Cons

                                    Best Uses

                                      Comments about 3Rivers Customer Service Rating:

                                      Good products, good people, good service, every time.

                                      Comment on this review

                                      Displaying reviews 1-10

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